Contacts & CRM
createChannel
Create Channel
Create an interaction channel: a new tab in the shop's Interactions, with its own stages and properties.
Ask Claude, ChatGPT, Cursor or any AI connected to The Cloud "add an orders channel", and it calls createChannel.
Example call
The MCP tools/call params, with the required arguments only.
{
"arguments": {
"name": "<name>"
},
"name": "createChannel"
}Arguments
descriptionstringoptionalNo description is declared in the tool schema.namestringrequiredWhat the tab is called.spacestringoptionalOptional Space (shop) the channel belongs to: its id, slug, exact name or a unique prefix. A nested Space uses the book of the Space it sits in. Omit for your personal book.templatestringoptionalOptional template key: service-requests. Opens the channel with its stages and properties.
Returns
The registry does not declare a return shape.
Ask for it
The Cloud routes these requests to this verb.
- add an orders channel
- set up a leads pipeline
- make a wholesale tab
- give HVAC a service requests channel
Pair it with
The verbs that finish the job.
Questions
What does createChannel do?
Create an interaction channel: a new tab in the shop's Interactions, with its own stages and properties. It is one of the tools The Cloud MCP server gives every connected AI.
How do I use createChannel from Claude or ChatGPT?
Connect your AI to The Cloud at https://mcp.thecloud.so/mcp and sign in once. Then ask Claude, ChatGPT, Cursor or any AI connected to The Cloud "add an orders channel", and it calls createChannel.
Is createChannel safe to let an AI call?
createChannel changes your workspace. What an AI creates is Private until you share it.
Connect
One endpoint gives your AI this tool and every other one: connect Claude, ChatGPT, Cursor or Gemini, read what The Cloud is, or see pricing.