1. Docs
2. /
3. Tool reference
4. /
5. Contacts & CRM
6. /
7. createEntry

Contacts & CRM

createEntry

Create Entry

Create an entry in a channel: a phone order, a walk-in, an enquiry, anything the shop wants written down.

write

Ask Claude, ChatGPT, Cursor or any AI connected to The Cloud "log the phone order Maria just placed", and it calls createEntry.

Example call

The MCP tools/call params, with the required arguments only.

{
  "arguments": {
    "channelId": "<channelId>",
    "title": "<title>"
  },
  "name": "createEntry"
}

Arguments

• channelIdstringrequiredChannel id from listChannels.
• stageIdstringoptionalEntry stage id. Omit for the channel's first stage.
• titlestringrequiredWhat this is, e.g. "Birthday cake: 40 servings".
• contactAddressstringoptionalNo description is declared in the tool schema.
• contactCompanystringoptionalNo description is declared in the tool schema.
• contactEmailstringoptionalNo description is declared in the tool schema.
• contactIdstringoptionalAn existing contact card. Wins over the name/email below.
• contactNamestringoptionalNo description is declared in the tool schema.
• contactPhonestringoptionalNo description is declared in the tool schema.
• assigneeIdstringoptionalCloud user id to assign. Clear with clearFields assigneeId.
• endTimestringoptional24-hour HH:mm.
• eventDatestringoptionalDay it is due / happens, as YYYY-MM-DD.
• fulfillmentModestringoptionalAllowed values: none, on_site, pickup, delivery.
• guestCountintegeroptionalNo description is declared in the tool schema.
• interactionTypestringoptionalOccasion, e.g. "Wedding".
• leadSourcestringoptionalHow it arrived, e.g. "Phone".
• orderedAtstringoptionalDay the order was TAKEN, as YYYY-MM-DD. Defaults to today.
• orderedItemsstringoptionalWhat was ordered, in plain words: "2 dozen cupcakes, vanilla".
• orderIntakestringoptionalSet when this IS an order the shop took off-surface: how it arrived. Marks it a logged order: money expected, nothing charged.
• startTimestringoptional24-hour HH:mm, e.g. 15:00.
• valuenumberoptionalAmount, in dollars.
• venuestringoptionalNo description is declared in the tool schema.
• venueAddressstringoptionalNo description is declared in the tool schema.
• overrideRoomConflictbooleanoptionalSave over another entry's hold on the same room. Owner or admin only; send it only after the user has seen the conflict and chosen to double-book.
• roomIdstringoptionalRoom id from listRooms. Held for the event window while the entry stands in a stage that holds rooms. Clear with clearFields roomId.
• firstNotestringoptionalOpening TEAM note on the entry's notes. Every later note goes on with addInteractionNote.
• propertiesobject[]optionalValues for the channel's own properties.

Returns

The registry does not declare a return shape.

Declared limits

• guestCount: greater than 0
• guestCount: maximum 9007199254740991

Ask for it

The Cloud routes these requests to this verb.

• log the phone order Maria just placed
• add an enquiry for a wedding cake in June
• record a walk-in

Pair it with

The verbs that finish the job.

• listChannels
• listEntries
• updateEntry
• addInteractionNote

Questions

• What does createEntry do?

  Create an entry in a channel: a phone order, a walk-in, an enquiry, anything the shop wants written down. It is one of the tools The Cloud MCP server gives every connected AI.

• How do I use createEntry from Claude or ChatGPT?

  Connect your AI to The Cloud at https://mcp.thecloud.so/mcp and sign in once. Then ask Claude, ChatGPT, Cursor or any AI connected to The Cloud "log the phone order Maria just placed", and it calls createEntry.

• Is createEntry safe to let an AI call?

  createEntry changes your workspace. What an AI creates is Private until you share it.

Connect

One endpoint gives your AI this tool and every other one: connect Claude, ChatGPT, Cursor or Gemini, read what The Cloud is, or see pricing.