Contribution Ledger
reportBug
Report a Bug
File a bug or a fix request to Teka, through the one secure route: it lands as a tracked request the user can follow, as an interaction and a task on Teka's side, and as an email to Teka's help desk…
Arguments
confirmbooleanrequiredMust be true, and only after you have read the whole report back to the user and they have said yes in this conversation. False or missing refuses the call and writes nothing.crashRefstringoptionalA crash reference code the user pasted, e.g. CR-7K3M2Q. Attaches the recorded error to the report.kindstringrequiredfix when something is broken, feature when they are asking for something new.reproducesstringrequiredDoes it happen every time they try it?screenshotIdsstring[]optionalStorage ids of screenshots the user already uploaded.screenshotNamesstring[]optionalFile names for screenshotIds, in the same order.surfacestringoptionalWhere it happened: the app and route ("Shop, /shop/orders"), or the Studio app, or their storefront. Omit it and the server fills in what this session knows - the connector and the app - and tells you what it used, which you must read…titlestringrequiredOne line naming the problem, in the user's own words.whatHappenedstringrequiredWhat actually happened instead.whatIDidstringrequiredWhat the user did, step by step.whatIExpectedstringrequiredWhat they expected to happen.whenLocalstringrequiredWhen it happened, in the user's own time zone and words.
Returns
Returns the request id and where the user can watch it.
Ask for it
The Cloud routes these requests to this verb.
- report this bug
- tell Teka about this
- ask them to fix this
- request a feature
- this crashed, send it in
Pair it with
The verbs that finish the job.